• Opened the Mary Isaak Center – the first year-round emergency shelter and transitional housing facility for homeless adults in southern Sonoma County – doubling the total number of bed-nights for singles we provide each year (from 50,000 per year to 100,000.)

• Established Work Right™ at the Mary Isaak Center to provide homeless adults with training, support and employment opportunities to achieve the income they need to stay housed.

• Launched Kids First, an innovative education and mentoring program to strengthen families and end the generational cycle of homelessness.

• Expanded Rent Right™, COTS’ unique and proven program to prepare people for a successful transition to independent housing, to serve more single homeless adults.

• Converted a second transitional home for families to an Education House, where homeless parents enrolled in higher education receive specialized support to achieve long-term career goals and increase earning power.

• Acquired The Family Connection, a highly regarded program that addresses a previously unmet need at COTS to provide aftercare – in the form of trained, supervised volunteer teams – for the first year after families exit emergency shelters or transitional housing.